Refund Policy

If you are a consumer, information pills you have a legal right to a full refund within 14 days. This means that during that period, approved if you change your mind or for any other reasons you decide you do not want to keep the product, you can notify us of your decision to return it and receive a refund.

To return your product, please complete this Returns Form and email to or post to airTeem®, The Flat, Woodhill Street, Bury, Greater Manchester BL8 1AT. Please do keep a copy of your return form for your own records. To confirm you are entitled to return your product please do contact us, either by phone, email or post.

If you exercise your right to return your product, you will receive a full refund of the price you paid for the product. We will process the refund due to you as soon as possible.

Please ensure the product is returned in its original packaging to us at your expense within 14 calendar days of your returns request. Again, please do ensure that you obtain proof of posting for your own records. The return address is airTeem®, The Flat, Woodhill Street, Bury, Greater Manchester BL8 1AT. Failure to package the goods adequately to avoid damage in transit or failure to take reasonable care of the product may mean we are unable to accept the return. As a consumer you have legal rights in relation to faulty or not as described goods. These legal rights are not affected by anything in this refund policy.

On receipt of the undamaged product we will refund the full purchase price to the card or method you originally used for the purchase.

Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards Office.

Download our Refund Policy

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